Aspire Technology Partners Recognized by Cisco for Excellence in Customer Satisfaction in the U.S.
Hazlet, NJ – February 11, 2010 –Aspire Technology Partners announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Aspire Technology Partners for delivering outstanding customer service to customers in the United States.
“This achievement continues to validate our corporate commitment to deliver complete technology lifecycle solutions and services that continually exceed our client’s expectations.” said John C. Harris, President of Aspire Technology Partners.
“Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize Aspire Technology Partners for achieving outstanding customer satisfaction,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.
Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and postsales support capabilities - critical factors in choosing a trusted partner.
About Aspire Technology Partners
Aspire Technology Partners is a professional technology services firm specializing in the delivery of robust, secure business infrastructure and communication solutions designed specifically to support and achieve the business goals of our clients. Aspire’s solution practice areas include security, mobility, unified communications, network infrastructure, data center, and managed services.
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